I did have a unit that suffered a compressor failure after 4 months, but the customer support was great in getting me a replacement unit - loved the post sales support team.

Very good.

This little machine really does the trick.
We have it draining into a sink in the laundry room which is central in our home. Small, not the ugly old fashioned units from our past.
Prior to purchasing, our humidity levels in our home were at 60��+ levels making bedding feel damp. After running this for about a week our levels are at 40��
We have a single level home if that helps.
Very pleased and would highly recommend.

Genuine real person fumble-fingered homeowner here. Recently had my basement renovated into livable space in a humid climate. To the ERV, I wanted to add a dehumidifier just because I live on the Atlantic coast. This one from a company I had never heard of has been doing a fine job, but on continuous operation, the pump often turned itself off. (Hardly surprising - it��s just hooked up to a little thin hose that you can barely blow air through.) I installed a shelving unit next to the washing machine, lifted the dehumidifier so that the drain hose would be higher than the washer��s drain pipe, cut the big plastic drain hose to fit, and switched it on. My basement is now as dry as the Sahara. At the dehumidifier itself, it��s currently 35%, but even thirty feet away from its corner it��s measuring at 45%. Current ambient humidity in the rest of the house runs between 66 and 82%. This thing really works!

I have had this up and running since the day it arrived.
Setup was simple, no surprises.
It is small enough to blend in to most any room, although I would imagine the most efficient performance is away from obstructions.
The unit has 3 drain options; gravity feed hose, pump, or bucket.
I started using the bucket, but it is TINY compared to the water output. Look to having to empty the bucket 3 to 4 or more times a day. The humidity in the room is about 55% right now; I suspect that it will drop further when all the humidity is drawn out of the room.
I just activated the pump so that I don't have to keep emptying the bucket. If there are any problems, I will edit this review. I have had several units from other manufacturers with a pump, and every single one quit working within months of activation. I am hoping for better performance with this one.
Gravity feed thru a hose is not an option for me, as there is nowhere in the room to rout a hose.
I am very surprised that I cannot find ANY ELECTRICAL REQUIREMENTS in the Amazon description, on the Aeocky web site, in the manual, or on the unit itself. I don't think I missed it. There may be something on the bottom, but I don't want to lay it down to look. This information SHOULD at least be in the manual, or one would think that it is on the web site. I wanted to be sure that the circuit is adequate.